“[The best bits of the work were] Good communication with Envoy. Regular updates put me at ease and helped build trust in what Envoy was doing. Also generally just nice people to work with. The

“Envoy have the ability to present complex information in a simple and clear format… [The impact of the work will be] continued funding of the programme; better understanding of the theory of change and SROI

“I was extremely happy with the evaluation. Having experienced auditors, Ofsted, project evaluations and practice observations etc. I can honestly say Envoy were a pleasure to work with, in sometimes trying circumstances. The final report

“[The best bit of Envoy’s work was] their willingness to get engaged with staff and tenants and visit the developments and really work hard to understand the issues and the people behind the stories… Generally

“Thorough, well evidenced, well written piece of work. Excellent communication throughout the process. First class, empathetic approach to interviews with our service users and staff… An excellent piece of work. We would be very likely

“[The best bits of Envoy’s work were] developing a good working relationship and having an understanding of the complexity and challenges of the work of the Afiya Trust. The workshops and interviews with our stakeholders

“They worked really well with our intern and gave him guidance and new skills to carry out the work. Also the work allowed us to demonstrate the impact of our community investment work to the

“Oliver and Andy were really understanding of the work that we were doing. Envoy were also reasonably priced and very good value. Both of them were approachable which made it a better working relationship… This

“Whilst speaking to potential consultants Envoy Partnership stood out as the organisation that could bring the skills required for the task and also paid the greatest attention to our objectives. [The best bits of Envoy’s

“[We are] now able to demonstrate the impact that the work has had upon key stakeholders. Hopefully the organisation will recognise the benefits of undertaking SROI studies in the future.”