Our services
Social value strategy
Social value is changing organisational practices rapidly - such as tendering, procurement, and contract management. We can help you develop a strategy that utilises your strengths, addresses the needs of your customers and stakeholders, and gives you a competitive edge at a local or international level.
Impact management
We can help you manage and embed the reporting of your local or global impact on stakeholders and society. We provide management tools that inform programme design, consolidate monitoring processes, and enhance analysis and reporting. We can also second a social value expert to your team.
Training and capacity building
We have supported over 1,000 people with their impact journey through a range of training, mentoring, and capacity building services. These include SROI training, Theory of Change workshops, and mentoring different teams on impact monitoring techniques. Our courses are continuously updated to incorporate best practice in the field,…
Social Value & SROI analysis
Our team of social value practitioners can help build the unique story of the value that you create for your stakeholders in a credible, comparable, and robust way . We navigate different valuation approaches, databases, and measurement tools, aligning with international standards and Social Value principles.
Impact and process evaluation
We can help you assess the effectiveness of your programmes and how much difference they make to your stakeholders. We draw on process effectiveness models and impact evaluation techniques, to highlight your strengths, outcomes, and areas for development.
Stakeholder research
We can tell you what your stakeholders are saying, what they experience, and how they are acting. We use qualitative and quantitative methods to help you understand what this means for your organisation, and empower you to make data-driven decisions.
Meet the team
Oliver is a Partner and co-founder of Envoy Partnership and an SVI-accredited practitioner. He leads the social value, impact evaluation, and training areas of Envoy’s work.
Andy is a Partner and co-founder of Envoy Partnership, and provides expertise in SROI, cost-benefit options appraisal, and process effectiveness analysis of operating models.
Our thinking
Have Your Say On Applying Social Value To International Development And Humanitarian Assistance
We need your insights into the use of Social Value in development and humanitarian assistance projects. An increasing number of organisations working in international development and humanitarian assistance are looking…
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Join us for the launch of social value group on international development and humanitarian aid
Join us for the launch of the SVI Thought Leadership Group on International Development and Humanitarian Aid, 29th October. Register here. Around $30 billion is spent globally on humanitarian aid…
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Evolving stakeholder engagement during lockdown
How has Covid-19 affected stakeholder engagement, and how can we adapt?
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Quality Adjusted Life Years (QALYs) in Social Return on Investment (SROI)
Do QALYs have a role in SROI, and how to monetise them?
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Social value: measurement is key
What are the key considerations when measuring social value in the built environment?
Read MoreOur work
Key findings:
- ECLT’s programmes demonstrate good value for money and create significant value,
- The programmes have a major impact on the life chances of those affected by child labour, and on the well-being of the wider community,
- This is particularly true of community investment programmes such as the Village Savings and Loans Associations,
- The programmes have a significant impact on women and girls in particular,
- The programmes have SROI ratios of between 2:1 and 12:1, meaning that they create between $2 and $12 for every $1 invested.
Key findings:
- The humanitarian aid initiative provided food to nearly 1 million people, and benefited 3.5 million people in total,
- 72% of those supported would not have been able to feed themselves and their families without the food aid,
- 96% of recipients said that the food aid made them feel not forgotten by the outside world. Overall, recipients’ well-being increased by 9%. This is a substantial improvement, given that beneficiaries were still living in a conflict zone that is facing huge challenges.
- Over USD 1 billion of social value was created for the people of Donbass.
- Patients improved from an average of less than 20 minutes of exercise per week before the programme, to over 130 minutes per week after 12 weeks, and over 150 minutes per week after 52 weeks.
- Almost 60% of patients reported reduced visits to GPs and hospitals.
- Health professionals reported at least 50% have reduced their likelihood of an early death.
- 1 in 4 patients had stopped or reduced the need for medication.
- £6.60 of social and economic value is created per £1 invested, inclusive of £1.50 return on investment to the public purse.
Key findings:
- Job growth at CEME is seven times higher than for the UK overall,
- The high quality of the CEME campus gives tenants credibility to their customers, and aids their recruitment,
- The total economic impact of businesses based at CEME is around £53 million per year,
- £4 of social and economic value is created for every £1 invested by CEME.