[The best part of Envoy’s work was] How they worked with our staff team and customers during the research. Great communication – always kept meetings, gave updates, had time to talk technical bits through with us and discuss any issues properly. Very easy to interact with them. Solutions focused. Thorough and comprehensive… Thank you Oliver, Andy and Emma. You were a great team to work with and I received positive feedback from many other stakeholders you met during your research phase. Very professional and relatable, you made us feel like we were your priority. Thank you for doing an excellent job!!”

Vitolina Samu, Business Development Manager, Care & Support, Genesis Housing Association

[The best bits of Envoy’s work were] developing a good working relationship and having an understanding of the complexity and challenges of the work of the Afiya Trust. The workshops and interviews with our stakeholders along with the analysis work which our trustees found engaging.”

Patrick Vernon OBE, Former CEO, The Afiya Trust