The social value and impact management consultancy

About us

Envoy Partnership is a social value and impact management consultancy. We empower our clients to measure, demonstrate and enhance their social, economic and environmental impact. We guide organisations through all aspects of their social value journey, delivering high-quality independent evaluations, SROI and social value analysis, and impact management support.…

Meet the team

Our services

Social value strategy

Social value is changing organisational practices rapidly - such as tendering, procurement, and contract management. We can help you develop a strategy that utilises your strengths, addresses the needs of your customers and stakeholders, and gives you a competitive edge at a local or international level.

Impact management

We can help you manage and embed the reporting of your local or global impact on stakeholders and society. We provide management tools that inform programme design, consolidate monitoring processes, and enhance analysis and reporting. We can also second a social value expert to your team.

Training and capacity building

We have supported over 1,000 people with their impact journey through a range of training, mentoring, and capacity building services. These include SROI training, Theory of Change workshops, and mentoring different teams on impact monitoring techniques. Our courses are continuously updated to incorporate best practice in the field,…

Social Value & SROI analysis

Our team of social value practitioners can help build the unique story of the value that you create for your stakeholders in a credible, comparable, and robust way . We navigate different valuation approaches, databases, and measurement tools, aligning with international standards and Social Value principles.

Impact and process evaluation

We can help you assess the effectiveness of your programmes and how much difference they make to your stakeholders. We draw on process effectiveness models and impact evaluation techniques, to highlight your strengths, outcomes, and areas for development.

Stakeholder research

We can tell you what your stakeholders are saying, what they experience, and how they are acting. We use qualitative and quantitative methods to help you understand what this means for your organisation, and empower you to make data-driven decisions.

Testimonials

" Good communication with Envoy. Regular updates put me at ease and helped build trust in what Envoy was doing. Also generally just nice people to work with. The work conducted by Envoy was excellent quality and to a high standard. I was impressed with how Envoy learnt and understood KCSC's role as an umbrella organisation so quickly and was able to build this understanding into their work with the VCS providers.”

Angela Spence, CEO, Kensington and Chelsea Social Council

"Envoy have the ability to present complex information in a simple and clear format… continued funding of the programme; better understanding of the theory of change and SROI and the value of self care and the overall patients health and well being outcomes."

Kalwant Sahota, West London Clinical Commissioning Group

“Thorough, well evidenced, well written piece of work. Excellent communication throughout the process. First class, empathetic approach to interviews with our service users and staff… An excellent piece of work. We would be very likely to use Envoy again for similar commissions in the future.”

Brian Logan, Chief Executive, Bield Housing & Care

“Whilst speaking to potential consultants Envoy Partnership stood out as the organisation that could bring the skills required for the task and also paid the greatest attention to our objectives. Envoy Partnership adapted throughout the project for example in designing the project team to meet our budget, altering their approach during the data collection phase, and providing a variety of forms of feedback at the end of the project… This project may kick start a new robust but practical approach to evaluation across the organisation.”

David Hounsell, Business Performance and Impact Manager/ Economic Advisor, The Children’s Society

“(The best bits of Envoy’s work were) developing a good working relationship and having an understanding of the complexity and challenges of the work of the Afiya Trust. The workshops and interviews with our stakeholders along with the analysis work which our trustees found engaging.”

Patrick Vernon OBE, Former CEO, The Afiya Trust

Meet the team

Oliver Kempton
Partner

Oliver is a Partner and co-founder of Envoy Partnership and an SVI-accredited practitioner. He leads the social value, impact evaluation, and training areas of Envoy’s work.

Andy Gawin Warby
Partner

Andy is a Partner and co-founder of Envoy Partnership, and provides expertise in SROI, cost-benefit options appraisal, and process effectiveness analysis of operating models.

Rosie Maguire
Senior Associate

Rosie is a Senior Associate at Envoy Partnership. She is a researcher with expertise in family services, early childhood development provision, and community based wellbeing and psychological support.

Atiha Chaudry
Senior Associate

Atiha is a Senior Associate at Envoy Partnership. She has expertise in health inequalities and socio-economic research, and extensive knowledge of the community and voluntary sector.

Our thinking

People in Donbass waiting for food aid

Have Your Say On Applying Social Value To International Development And Humanitarian Assistance

Apr 16 , 2021 Oliver Kempton

We need your insights into the use of Social Value in development and humanitarian assistance projects. An increasing number of organisations working in international development and humanitarian assistance are looking…

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SROI fieldwork taking place in Uganda

Join us for the launch of social value group on international development and humanitarian aid

Oct 16 , 2020 Oliver Kempton

Join us for the launch of the SVI Thought Leadership Group on International Development and Humanitarian Aid, 29th October. Register here. Around $30 billion is spent globally on humanitarian aid…

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Evolving stakeholder engagement during lockdown

Jun 22 , 2020 Andy Gawin Warby

How has Covid-19 affected stakeholder engagement, and how can we adapt?

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Quality Adjusted Life Years (QALYs) in Social Return on Investment (SROI)

Jun 10 , 2020 Oliver Kempton

Do QALYs have a role in SROI, and how to monetise them?

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Social value: measurement is key

Sep 22 , 2018 Oliver Kempton

What are the key considerations when measuring social value in the built environment?

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Our work

  • ECLT Foundation
    ECLT Foundation
  • The social value of humanitarian aid in Donbass
    The social value of humanitarian aid in Donbass
  • Live Life Better service
    Live Life Better service
  • The Centre for Engineering and Manufacturing Excellence
    The Centre for Engineering and Manufacturing Excellence
@ ECLT Foundation
@ ECLT Foundation
ECLT Foundation
Envoy supported the team at the ECLT (Ending Child Labour in Tobacco) Foundation to implement the Social Return on Investment (SROI) methodology, and supported them to undertake SROIs in Uganda, Tanzania, and Malawi. As a result of the findings and conclusions of the SROI, ECLT have streamlined their programme strategy.

Key findings:
  • ECLT’s programmes demonstrate good value for money and create significant value,
  • The programmes have a major impact on the life chances of those affected by child labour, and on the well-being of the wider community,
  • This is particularly true of community investment programmes such as the Village Savings and Loans Associations,
  • The programmes have a significant impact on women and girls in particular,
  • The programmes have SROI ratios of between 2:1 and 12:1, meaning that they create between $2 and $12 for every $1 invested.
Image © Rinat Akhmetov Foundation
Image © Rinat Akhmetov Foundation
The social value of humanitarian aid in Donbass
Envoy Partnership has been engaged by Rinat Akhmetov Foundation to conduct the first social value study of a humanitarian aid intervention. The study explores the impact of the Rinat Akhmetov Foundation’s Food Aid Initiative in the Donbass region of Ukraine.

Key findings:
  • The humanitarian aid initiative provided food to nearly 1 million people, and benefited 3.5 million people in total,
  • 72% of those supported would not have been able to feed themselves and their families without the food aid,
  • 96% of recipients said that the food aid made them feel not forgotten by the outside world. Overall, recipients’ well-being increased by 9%. This is a substantial improvement, given that beneficiaries were still living in a conflict zone that is facing huge challenges.
  • Over USD 1 billion of social value was created for the people of Donbass.
Image from Live life Better Derbyshire
Image from Live life Better Derbyshire
Live Life Better service
Envoy conducted a Social Return on Investment evaluation of the Exercise by Referral (Live Life Better) programme across eight district and borough councils across Derbyshire. The evaluation focused on the social and economic impact created for patients with vulnerabilities and complex health needs. Key findings:
  • Patients improved from an average of less than 20 minutes of exercise per week before the programme, to over 130 minutes per week after 12 weeks, and over 150 minutes per week after 52 weeks.
  • Almost 60% of patients reported reduced visits to GPs and hospitals.
  • Health professionals reported at least 50% have reduced their likelihood of an early death.
  • 1 in 4 patients had stopped or reduced the need for medication.
  • £6.60 of social and economic value is created per £1 invested, inclusive of £1.50 return on investment to the public purse.
Image © CEME
Image © CEME
The Centre for Engineering and Manufacturing Excellence
Envoy conducted an evaluation of the Centre for Engineering and Manufacturing Excellence (“CEME”). The evaluation focused on the social and economic impact created by the provision of rented office and workshop space to tenants, and the business support provided to tenants on the CEME site.

Key findings:
  • Job growth at CEME is seven times higher than for the UK overall,
  • The high quality of the CEME campus gives tenants credibility to their customers, and aids their recruitment,
  • The total economic impact of businesses based at CEME is around £53 million per year,
  • £4 of social and economic value is created for every £1 invested by CEME.

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